Do you ever hear people at work say, "leave your personal life at home?"
First of all, a man must have come up with that saying because that's pretty much impossible for women to do!
But this story is not about men bashing or even taking your personal life to work, it's about when you bring your work home with you.
I know, I know, I don't have the most stressful job out there. Actually, I really like my job. But until you have been a barista working the busy morning shift at a drive-thru Starbucks, you will never understand what my job entails.
Seriously, during the morning rush in the drive-thru (which lasts anywhere from 3-5 hours) I interact with 35-40 customers every 30 minutes. How do I know this? Well, we are timed.
Our goal is to serve you from speaker to window in 3 minutes or less, and every thirty minutes our computers spit out these numbers of how many people we have served! Don't feel too bad for us though because I just see it as a challenge or a game and it's kinda fun.
Anyway, so that means I talk to people... A LOT OF PEOPLE, and take care of ALL their coffee/tea/pastry/breakfast sandwich/iced coffee/ frappuccino/oatmeal/starbucks card/lunch salad/smoothie/coffee for home brewin' and more needs!!! All in a very short amount of time and with a smile on my face!
Really there is so much going on that I don't even have time to think about my personal life.
So most mornings I wake up around 3:30 AM to be at the local bucks around 4:30. I set up the pastries and put them in their perfect places (where I'm told to put them by a picture provided to me by corporate which changes every so often) and at 5 oclock in the morning I strap on my drive-thru headset. Most mornings there are already people waiting for me to take their order!
As the sun starts to creep up, my drive-thru starts to pick up and pretty soon it is flooded with people needing to get their fix! But I'm no hater...on my days off, I'm right there in line with them!
Now at Starbucks we are trained to multitask. In the future if I apply for any other jobs I will most definitely mention the fact that I have mastered the art of multitasking!
For me in the drive-thru this means sometimes I am taking an order, grabbing a pastry, and waiting for a sandwich to finish cookin in the oven, and sometimes it means I talk to two people at the same time.
It is not uncommon for me to be handing out an order at the window whilst someone at the speaker is telling me their order in my ear. And of course you have to be mostly present in both of those interactions and be nice and friendly so these people will leave happy and hopefully come back tomorrow and the next day so I can continue to get paid and have health insurance.
[exhale]
And you can pretty much guess that most orders don't go like this, "I'd like a tall coffee black please, and that's it."
No, oh no, most go something like this, "I'd like a venti white chocolate mocha quad shot nonfat milk very little whipped cream extra hot at one eighty degrees double cupped and oh, um... I also want something to eat, what's good?"
Yep.
ALL THIS TO SAY that I had a nightmare today while I was napping.
It went something like this...
Scott and I went out of town to a bed and breakfast in the country to get away. We were enjoying a romantic dinner just the two of us and I got up to go get myself a cup of coffee. As I got up from the table I asked Scott what he would like and he gives me his order..."GRANDE MOCHA FRAPPUCCINO" please.
Suddenly the whole dinning room was looking at me and shouting at me their coffee orders!!!! "ICED DOUBLE TALL VANILLA LATTE WITH LIGHT ICE" shouts one lady from the corner of the room. "VENTI VANILLA MOCHA WITH ONLY TWO PUMPS MOCHA FIVE SHOTS NONFAT AND EXTRA WHIP" yells a guy from the table next to ours!
And then out of no where, I am wearing a head set!!! AND PEOPLE ARE ON THERE TELLING ME THEIR ORDERS!!!
Wow, wow! Two people start telling me their orders at the same time, one guy over the headset, and another in the dinning room. I start to panic!!! I start to sweat!! And then I almost start to cry! My face wrinkles up and I get those big pouty lips...and then I hear this chime, a sweet soft chime... and I wake up... to a text message from my hubby...telling me he is bored at his work!!!
True story folks, all true.
Anyway, somehow I've got to figure out how to leave my work AT WORK!